Fluke Corporation has identified a safety issue affecting certain Fluke T110, T130, and T150 Two Pole Voltage Testers (“T-Pole Testers”).

As a precautionary measure, Fluke has decided to voluntarily recall all of these products and provide affected customers with new and improved equivalent replacement products.

The following T-Pole Testers are being voluntarily recalled (“Recalled Testers”):

Model Name Manufacturing Dates Starting Serial Number Ending Serial Number
FLUKE-T110 up to Jul 2018 2157000
-
21570000
4352999
-
43529999
FLUKE-T110/VDE up to Jul 2018
FLUKE-T130 up to Jul 2018
FLUKE-T130/VDE up to Jul 2018
FLUKE-T150 up to Jul 2018
FLUKE-T150/H15 up to Jul 2018
FLUKE-T150/VDE up to Jul 2018
FLUKE-T150VDE/H15 up to Jul 2018

 

The T90 is NOT impacted by this recall. In addition, all T110, T130, and T150 T-Pole Testers shipped from Fluke after August 28th, 2018 and with serial numbers greater than those specified in the last column above are NOT impacted by this recall.

A. Description of safety issue

It has been determined that certain Recalled Testers may experience premature failure of the interconnecting cable under cyclical bending stress. Recent experiments conducted by Fluke have shown a wide distribution in the number of cycles to failure exhibited by the Recalled Testers, meaning that certain Recalled Testers are subject to failure earlier than expected, leading to a useful life for certain of them that Fluke considers unacceptable.

Further, the cable may fail in an intermittent fashion where, depending on the cable flex orientation, it is possible for a Recalled Tester to pass a self-check continuity test or validation on a known voltage source, while subsequent tests may display a false negative. The primary function of a T-Pole Tester is to detect the presence or absence of voltage to determine whether it is safe to touch an electrical installation and begin work.

A false negative may lead to electric shock or arc flash from subsequent user actions as a result of the false negative indication, which may lead to injury or even death. Because of this risk, please IMMEDIATELY STOP using your T-Pole Tester and follow the recall instructions below.

 

 

Fluke R&D, Quality, and Safety teams have qualified a new cable to be used in the T-Pole Testers, which makes them more robust. In addition, Fluke has now implemented additional improvements to the strain relief complementing the cable strength. Testing of these new changes has shown improvements in cable cycle performance. As of Aug 28th, 2018, these improvements have been implemented into the production of the T-Pole Tester product family.

 

 

B. Product replacement

Please IMMEDIATELY STOP using your Recalled Tester. Please return your Recalled Tester to Fluke, at no cost, for replacement.
Upon return of your Recalled Tester to Fluke in accordance with the instructions below, you will be sent a brand new and improved T-Pole Tester of the same model number. You will also receive a 1-year extension of the warranty from 2 to 3 years by simply registering the replacement product, upon receipt, online at www.fluke.com/registration.
All product returns and exchanges will be handled by Fluke Netherlands, Eindhoven service center.

C. What you need to do now

1. Go to www.fluke.co.uk/tpt-recall. This web page will contain all the details associated with this product recall.

2. On this page, fill out the recall form completely, including:

a. Your name and shipping address

b. Indicate the quantity of T110, T130 and/or T150 Recalled Tester(s) you own.

Fluke will send you a pre-addressed, pre-paid shipping label for the return of each of your Recalled Testers. Upon receiving your Recalled Tester(s), Fluke will also send you the replacement product. The replacement product should be shipped from Fluke within 24-48 hours after receipt of your Recalled Tester.

Here you can download the recall letter of Fluke.

If you have any questions, please do not hesitate to contact Fluke at www.fluke.co.uk/tpt-recall.